tmTelekom Malaysia Berhad ™ wishes to announce that there is a disruption of its Internet services due to circuit faults on the SMW3 between Tuas, Singapore and Penang linking Malaysia to Hong Kong and APCN2 near Chongming, China connecting Malaysia to the United States. As a result, customers using the Internet services may experience slow browsing while accessing websites hosted in the U.S. and Hong Kong.

In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.

To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.

Restoration works on the affected cables are already in progress. However, during the restoration process, traffic to Northern America and Hong Kong may experience degradation. However, traffic to other countries will not be affected. TM expects complete recovery of its services by 5 April 2009 and will make further announcements on the progress of the restoration works.

TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.

Customers can call TM at 100 and select “Internet Services” or e-mail us at [email protected] for any Internet related problems.

Thank You.

One thought on “Below is the notification from TM. Please be informed.”
  1. The internet site now gives you web-sites in 450 unique cities all-around the world and whilst monetary info about
    the nonprofit firm is not disclosed anywhere, organization professionals think
    that it is value at minimum 10 million USD to date.

    You can, of course a long and tedious to write “why”, but one or a few examples to answer this question much better than, say okolonauchny university textbook, which in most cases, obsolete before it comes out “in the light. Whenever ones travel in air craft or railways, one is provided with such coffee bags and tea bags according to the requirement.

Leave a Reply

Your email address will not be published. Required fields are marked *