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The term “Helpdesk” itself gives an overview of the software. Web based helpdesk means an interface where the clients are provided help with respect to spam mail, web forms, etc. Any problem encountered by a company working with computers can be solved by the web based helpdesk software with immediate effect. Helpdesk software is the perfect way to solve any technical anomalies faced by the clients.
The best part of the web based helpdesk software is that the client can access the helpdesk through any computer, anywhere in the world. The …