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[19 Mar 2008 | One Comment | 559 supporters]

Microsoft makes equity investment in Aspect to bring Microsoft’s unified communications and voice platform to contact centers worldwide.
ORLANDO, Fla. — March 18, 2008 — Today at the VoiceCon Orlando 2008 conference, Microsoft Corp. and Aspect Software Inc., a leading contact center company, announced a multiyear strategic alliance to help deliver unified communications (UC) to contact centers around the world. Aspect will design its Aspect Unified IP contact center solution to interoperate with Microsoft’s platform for software-powered voice and unified communications and will offer it as the leading option to new …